Deactivating devices when email address has changed

RonaldR-Niquette wrote on 12/11/2024, 10:14 AM

Hello,

I have to de-activate a device so I can activate DVD-Architect. However, I have forgotten the password and my email address has changed, so you cannot send me a reset password link. My email address was changed

From: ********

To: **********, the one I am now using.

Removed by Moderator

Is there any way you can change the email address on the activation page so I can de-activate one of my devices?

Comments

PATIENT-X wrote on 12/11/2024, 10:32 AM

@RonaldR-Niquette

Hello, welcome

This is a public open user to user forum and as everyone can see your personal information, I have removed your email addresses.

Please contact infoservice@magix.net for further assistance.

Stephen

Forum Moderator

johnebaker wrote on 12/12/2024, 5:40 AM

@RonaldR-Niquette

In addition to @PATIENT-X comment, further posts for DVD Architect, which is a Vegas Creative Software program, should be made in the Vegas Community forum, link is at the bottom of this page, Add-ons category.

This topic will be closed.

John EB
Forum Moderator