Comments

SP. wrote on 4/21/2022, 7:08 AM

@Fenaille-Marc Are you getting a specific error message?

Fenaille-Marc wrote on 4/21/2022, 8:13 AM

Yes, i have « no internet connexion »

i ve clic on resting network setting and it is still the same. Closing antivirus, installing .net, vb etc and still impossible to activate on this Pc

SP. wrote on 4/21/2022, 8:37 AM

@Fenaille-Marc Is Windows Defender disabled temporarily?

Fenaille-Marc wrote on 4/21/2022, 9:06 AM

Yes, i ve totally cut defender / firewall.
The activation works directly on an other laptop. That s mean for me that it is on the laptop that there is a problem

SP. wrote on 4/21/2022, 9:12 AM

@Fenaille-Marc Have you tried to right click on the program icon and then select to run ACID as administrator?

Fenaille-Marc wrote on 4/21/2022, 11:06 AM

Yes :(

i'va also try it. i'have also try to add the offline command in the config file.

in fact i've try almost solution find on the magix support and some others web pages.

i don't understand

 

 

Fenaille-Marc wrote on 4/21/2022, 11:48 AM

this is the message. i've also reset my networks parameters

johnebaker wrote on 4/21/2022, 12:16 PM

@Fenaille-Marc

Hi

Check the Windows Internet settings are set as shown below.

If they are OK run the Windows, Network troubleshooter to check the Internet connection.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Fenaille-Marc wrote on 4/21/2022, 1:13 PM

thaks in helping. like i wrote "

Fenaille-Marc wrote on 4/21/2022, 12:54 PM

i've an Acid Pro install but i can't activate it. I've deactivate Antivirus, firewall, activate SSL, TLS on my browser ... but impossible to activate my Acid Pro" i ve the same setting in internet explorer but edge is install too.

doesn't work with this http and tls settings :(

i've make about 20 modif and reboot to activate acid