I've published my web page and try it with several explorers (mozilla,chrome,etc) but with Internet Explorer can´t download the Word and Excel files from the page, just opens a new window with weird characters, what can i do? Checked it on Windows Xp and ofice various versions
Hi,
What version of Windows are you using? How much RAM does your system have, what CPU are you using, are you using 32 or 64 bit? And why on earth are you trying to use your web site to download word and excel files? I can see no reason why you would want to do this.
Good Luck
George
Hi i'm using windows 7 ultimate, RAM 2gb, AMD Sempron 2.8 ghz, 32 bits
Sorry what i meant was that i created my web site and published it, in my web site there are some links that should allow you to open or download some files (catalogues and stuff) these files are .docx and .xlsx and compatible with older office versions.
So...i've opened my website with various explorers as i said and in all of them but Internet explorer i could "open or download" mentioned files
Hi,
Thank you for the additionional information. I just want to be clear on something. Are you actually trying to download file from your web site or upload files to it?
For now, stick with Firefox, not windows explorer. and we can work this through together. If you are adamant about using Windows explorer, then you need to wait for someone whe actually respects and has confidence in that browser to come on line as I will not use the windows product for many reasons, the biggest ones being security and privacy. If you want to go down that path, I would be happy to tell you all about it, but for now, if you use Firefox or any browser other than IE, I am happy to work with you to get this working.
George
Hi thanks a lot for the help
Actually I use Firefox, but my boss says he wants the web page to work in all explorers (including Internet Explorer)
The files are all ready uploaded to the website, i was making some tests to know if everything was working right and then this problem came with IE .
Now i'm trying to convert all files to .pdf maybe that way IE will work....hopefully
Hi
The issue with IE is because the web site servers do not have the correct Mime Type action set up for when delivering Word and Excel documents and getting them to open correctly in the appropriate program if it installed on the users computer.
As for the request to get the web site to work in all browsers - you will only get this when all the browser manufactuers interpret the HTML standards consistently. To research more on this search Google for browser differences rendering
Using Word and Excel (and Powerpoint) files on a website for downloading is not a good idea.
For the user to be able to download these files and use them they must have the appropriate version of Office or Libre Open Office installed.
As you have quite rightly surmised it is better to convert them to pdf and put these on the website.
From a marketing point of view using Word, Excel or Powerpoint files is restricting your marketing audience - Stick to pdf files as this is the most universal format and will allow you reach a much wider audience - if a viewer does not have Adobe Reader installed they can get it for free - include the option to go to the Adobe site to download it if it is not find - there are plenty of script examples of how to do this on the Internet .
John