Comments

0201-peko wrote on 11/2/2022, 10:09 AM

GENERAL PROBLEM, TO TAKE CONTACT IS DONE REALLY IMPOSSIBLE. THEY NEVER ANSWEAR:

johnebaker wrote on 11/2/2022, 10:55 AM

@0201-peko

Hi

This is a user to user forum not Magix Support.

To contact support use the Support link at the top of the page, select the product you have and then the Contact Support link at the bottom of the product Support page.

John EB
Forum Moderator

Last changed by johnebaker on 11/3/2022, 3:59 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.