hi i need to change my email address as i no longer have access to it seems impossible in magix music maker i can still login to magix with old one and pw but i cant get into old email address
Go to your Magix account, log in using your old email address and password, go to User data and amend your email address there.
(I have hidden the duplicate post you created in another thread. Please do not create multiple posts asking the same thing, thank you.)
Jeff
Forum Moderator
where do i do this im not seeing user data
ok yes i changed already however i get magix adverts in stuff at new mail address yet my purchases and card purchas details still go to old address and login is still old address
if i log in as new address its not same don't own any thing as i do own lots under old address if log in on old address its all good but if i buy any thing details go to old address im locked out of
its like owning a trile compaird to what i have loged into old name adress on new name no subscriptions or vst i own ect please help
@damon-briggs You need to contact customer support at infoservice@magix.net. Only they can merge two different customer accounts into one. We here are only users like you.