Cannot burn to DVD with Majix photostory easy

Colleen-Ramirez wrote on 8/18/2018, 2:03 AM

I just started using this prodduct and cannot get my first slide show to burn to a dvd. I keep getting an encoding error , please see the log and help if possible, thank you:

8/18/2018 12:02:10 AM.294:   ------------ Reading Device Info ----------------
8/18/2018 12:02:10 AM.295:   AVSDK: 1 device(s) found
8/18/2018 12:02:10 AM.295:   BurnSupport: 1 device(s) found
8/18/2018 12:02:10 AM.296:   Adapter=0  ID=0  LUN=32   D:Slimtype DVD A  DS8A9SH Revision:EA16
8/18/2018 12:02:10 AM.296:   BurnSupport: 1 record device(s) available
8/18/2018 12:02:10 AM.297:   BurnSupport: D: Slimtype DVD A  DS8A9SH Rev. EA16
8/18/2018 12:02:10 AM.297:   ------------ done ----------------
8/18/2018 12:02:10 AM.584:   setting no speed limit
8/18/2018 12:02:14 AM.285:   Open Project: quince -- dvd project 2018-08-18
8/18/2018 12:02:14 AM.286:   VideoMode: PAL   Temp Dir: C:\Users\Colleen\Documents\MAGIX\Photostory easy (Version 2)\Disc Images\
8/18/2018 12:02:14 AM.286:   dll version 5.0.10.0
8/18/2018 12:02:14 AM.287:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
8/18/2018 12:02:14 AM.288:   EstimateLayerSplitPoint()...
8/18/2018 12:02:14 AM.288:   Splitpunkt 4271833088 auf Disk mit Größe 525107200
8/18/2018 12:02:14 AM.288:   Title an Stelle 0, Länge 27131904, Typ 0
8/18/2018 12:02:14 AM.289:   Title an Stelle 27131904, Länge 524288, Typ 0
8/18/2018 12:02:14 AM.289:   Title an Stelle 27656192, Länge 497451008, Typ 1
8/18/2018 12:02:14 AM.289:   ... Split möglich nach aktuellem Title, -> Abbruch
8/18/2018 12:02:14 AM.292:   Step 1 of 5, Encoding movie 1 ...
8/18/2018 12:02:15 AM.386:   Step 1 done
8/18/2018 12:02:15 AM.389:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
8/18/2018 12:02:15 AM.390:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!
8/18/2018 12:02:24 AM.593:   Open Project: quince -- dvd project 2018-08-18
8/18/2018 12:02:24 AM.593:   VideoMode: PAL   Temp Dir: C:\Users\Colleen\Documents\MAGIX\Photostory easy (Version 2)\Disc Images\
8/18/2018 12:02:24 AM.593:   dll version 5.0.10.0
8/18/2018 12:02:24 AM.595:   PrepareDVDVideoFiles() - Abschätzen des Splitpunktes
8/18/2018 12:02:24 AM.595:   EstimateLayerSplitPoint()...
8/18/2018 12:02:24 AM.596:   Splitpunkt 4271833088 auf Disk mit Größe 525107200
8/18/2018 12:02:24 AM.596:   Title an Stelle 0, Länge 27131904, Typ 0
8/18/2018 12:02:24 AM.596:   Title an Stelle 27131904, Länge 524288, Typ 0
8/18/2018 12:02:24 AM.597:   Title an Stelle 27656192, Länge 497451008, Typ 1
8/18/2018 12:02:24 AM.597:   ... Split möglich nach aktuellem Title, -> Abbruch
8/18/2018 12:02:24 AM.600:   Step 1 of 5, Encoding movie 1 ...
8/18/2018 12:02:24 AM.828:   Step 1 done
8/18/2018 12:02:24 AM.831:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
8/18/2018 12:02:24 AM.832:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!
 

Comments

Colleen-Ramirez wrote on 8/19/2018, 11:42 PM

Can anyone out there look at my log file and tell me why my dvd won't burn? I really need this slideshow for this coming Saturday. Thanks!

johnebaker wrote on 8/20/2018, 3:47 AM

@Colleen-Ramirez

Revised: 22/08 after closer inspection of the log file there is an issue encoding the movie on the timeline.

What is on the timeline - images video or both and what formats are they? It will help if you can you post a screen shot of the timeline from Photostory when in Timeline mode.

We also need more information about your computer - see this topic for the information required.

John EB

.

Last changed by johnebaker on 8/22/2018, 6:26 AM, changed a total of 3 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 8/20/2018, 3:49 AM

Hi, welcome to the Magix forums.

I'm sorry no fellow-user has been able to suggest an answer to your question; perhaps you should raise a Support Ticket with Magix.

However, one think I do notice from that log is that your project seems to need a dual-layer DVD disc, so are you actually using such a disc in your machine? Have you tried the option to burn a Disc Image, assuming PhotoStory Easy has that facility? If you are able to successfully create a Disc Image you can then use any standard disc burning software to burn the project to a dual-layer DVD.

HTH

Jeff
Forum Moderator

Edited 22/08/18. Assuming I have read the information in your log file correctly (re the need for a dual-layer disc) and that

 D:Slimtype DVD A  DS8A9SH Revision:EA16

is your DVD-writer, a quick Google search on it reveals it is not capable of writing dual-layer discs.

Last changed by emmrecs on 8/22/2018, 9:25 AM, changed a total of 1 times.

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam