Cannot access the online catelogue. 504/jasonfolders.php / 20230319:1936 Will not let me access. Where can you actually email for technical help with this?
I have submitted a second support request ticket. Let's see how it goes in a few days.
Hi
The Online Catalogue is available as I type this, keep trying it may take 2 or 3 attempts to connect.
John EB
Forum Moderator
Right now it is again, after 3 attempts. But many days it is not even after many more attempts. This is not a new problem but it is the first time that I got off my ass and bitched about it. It is annoying! It is a total pain!!! when I am in the mddle of something and have to walk away as the catalogue is not working!
Agreed. Trying 3 or 4 times is not acceptable. It should work first time every time. It's a real productivity destroyer.
For sure.
@Chris-Wilton @STS @johnebaker
Hi,
Now try downloading something using a right-click in the Local Designs gallery. Nothing happens. This has been going on for many months.
Has anyone raised a ticket on this?
John CB
@Chris-Wilton @STS @johnebaker
Has anyone raised a ticket on this?
I am having the same issue here.
I just raised a ticket with Magix support.