Black screen in video

Keith-Paterson wrote on 1/7/2024, 2:48 PM

I upload a clip to the software and i can see, play & edit the clip but after a couple of time of playing it decides to go all black on the play back screen. i can hear the video play back but no picture! I try and load it back up but then get the same result. So then reload the whole software and start again but find i go through the same routine!

Comments

AAProds wrote on 1/7/2024, 9:40 PM

@Keith-Paterson

Hello Keith, could you advise the following:

-Exact name and version of the software

-Details of our computer; CPU, GPU.

We're fellow users (no Magix staff here) but should be able to help you out.

 

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

Keith-Paterson wrote on 10/23/2024, 12:59 PM

Hi sorry for the late reply. Still having problems

I'm using Movie Studio 2022 Platinum

AMD Ryzen 7 4800H with Radeon Graphics            2.90 GHz

CubeAce wrote on 10/24/2024, 6:09 AM

@Keith-Paterson

Hi and welcome to the user to user forums.

What happens if you change the program settings in the devices section so that the Import, Processing and Export, drop-down boxes are all changed to CPU? Playback may be stuttery but do you lose the image?

Ray.

Last changed by CubeAce on 10/24/2024, 6:11 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

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