Comments

emmrecs wrote on 2/28/2022, 3:41 AM

@Ainrs-Mnesis

Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry.

To resolve this problem (assuming you did not receive an email confirming the purchase of the update, which would have been your receipt) you need to email infoservice@magix.net and request their help.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam