Bad some(!) photos aspect ratio

Darek-Wolczynski wrote on 1/31/2023, 10:09 AM

Photostory 2023 treads some of my photos with bad aspect ratio.

For example landscape photo when I went to it's folder looks ok but exploring the same folder second time I see it rotated with fail aspect ratio - as it is portrait, but it isn't!. Only photostorys explorer make this mistake - every other program shows this photo right.

Version 2018 worked perfect and now I'm disappointed...

Comments

johnebaker wrote on 1/31/2023, 2:52 PM

@Darek-Wolczynski

Hi

Do the images import to the timeline with the correct rotation?

What is the version number of Photostory as found under help, About? I have v 22.0.3.146 and cannot replicate the issue.

Are the images from a mobile phone?

If so, then this could be an issue with the rotation flag set by the phone in the file header is being read incorrectly ie there a bug in the programs explorer.

John EB

Last changed by johnebaker on 1/31/2023, 3:04 PM, changed a total of 3 times.

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