automatic check fail for update

richard-laban wrote on 12/2/2023, 5:57 PM

I just reinstalled my 2017 program of xara web designer premium 365 gaurantee. Upon opening, it stated there was an available update and gave me the option to install now or later. when i clicked "install update" a message appear that Automatic Check failed: the update has been checked and is corrupt" This all happened in a microsecond after i clicked the button, so obviously there was no download and how it was checked as corrupt is beyond me. any suggestions? thank you

Comments

johnebaker wrote on 12/3/2023, 3:24 AM

@richard-laban

Hi

. . . . 2017 program of xara web designer premium 365 gaurantee . . . there was an available update . . . .

Can you post a screenshot of the 'update message', has your Antivirus program/Firewall blocked the program from accessing the Internet?

After 6 years any patches for that version may not be unavailable.

John EB

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