"An error occurred accessing project media."

Joff wrote on 6/3/2022, 6:54 AM

Hey, I have recently downloaded ACID Pro 10, but have run into an issue that says "An error occurred accessing project media. The reason for this error could not be determined." It only started happening yesterday, but I downloaded ACID Pro a couple of weeks ago. When I click OK, it does not build any peaks for the audio, but it is still playable. I noticed that when I make a new project, this issue does not occur until I save, exit, then re-open the file

I'm not sure if this has anything to do with my hardware, but in case it does, here are my computer specs:

Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz

Installed RAM: 16 GB

GPU: Integrated Intel Iris XE

Storage: 512 GB SSD

Comments

SP. wrote on 6/3/2022, 7:15 AM

@Joff Are the WAV files in your folder still okay?

You could also create a technical support ticket and send your project to support so they can look into it.

https://www.magix.info/us/support/article/how-do-i-contact-technical-support--1513/

Joff wrote on 6/3/2022, 7:59 PM

Hey @SP.

Yeah, the WAV Files are fine, and I can hear them well whenever I open them. Thanks for letting me know about the tickets, I will be making one shortly.