after update video pro x8 with Color Grading the software crash on start

moviemiento wrote on 10/25/2016, 9:51 AM

Today, 25-10-2016, Inside the video pro x8, from command "update on line" I have downloaded the new update (Color  Grading, ecc). After online installation the software restart normally since the appear the popup for "new project or open project" when I choose the project and click "OK" the software crash. Appear crash log and software close. How do I solve the problem? The on-line assistance, Magix email and phone is not available, inexplicably !!! Help me. Thanks for your attention. Best regard.

S.O windows 7, video pro x8   (from crash log: Processor [46]  3399MHz  4 Core(s)
Microsoft Windows NT 6.2 (Build 9200)

Comments

No comments yet - be the first to write a comment...