Acid Pro 9 explorer function is disabled

Lazy-Yawn wrote on 5/14/2022, 7:07 PM

Under View the explorer function is grey and I can't uncheck the box when I click the explorer button on the bottom both boxes are blank. this just started today, but I've been using it earlier today with no problem.

Comments

PATIENT-X wrote on 5/14/2022, 7:47 PM

@Lazy-Yawn

Hello, welcome

Apologies for misreading your comment.

Stephen

Forum Moderator

Last changed by PATIENT-X on 5/17/2022, 9:01 AM, changed a total of 1 times.

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard

 

 

Lazy-Yawn wrote on 5/17/2022, 7:14 AM

I was unable to tick explorer, that was the issue. Magix has random issues if I don't install windows updates

PATIENT-X wrote on 5/17/2022, 8:26 AM

@Lazy-Yawn

Hello, welcome

You could try and uninstall Acid Pro using free Revo uninstaller and also make sure to update all your hardware drivers and windows updates before reinstalling Acid.

Please use this guide here step by step to contact support if you need further assistance.

Stephen

Forum Moderator

Last changed by PATIENT-X on 5/17/2022, 8:31 AM, changed a total of 1 times.

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard