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Armindo-Moreira wrote on 5/4/2024, 9:52 AM

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MAGIX Movie Studio 2024 Suite 04.05.2024 15:42
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CrashDump 20240504_154244_v23.0.1.192.dmp escrito com sucesso

Erro no módulo "igdrcl64.dll" (Endereço de carregamento: 0x00007FF891840000) para endereçar 0x00007FF8918C76A9 (Exceção 0xc0000094 "INT_DIVIDE_BY_ZERO")

Rosca desconhecida (ThreadID: 00002ec0)
00007ff8918c76a1 af 82 94 00 00 00 33 d2
00007ff8918c76a9 > 41 f7 b0 90 00 00 00 c3
00007ff8918c76b1 cc cc cc cc cc cc

Thread principal
fffffffffffffff8 ?? ?? ?? ?? ?? ?? ?? ??
000000000000000 > ?? ?? ?? ?? ?? ?? ?? ??
0000000000000008 ?? ?? ?? ?? ?? ?? ?? ??

videodeluxe.exe 19.12.2023 13:43 746db7d2

Comments

Armindo-Moreira wrote on 5/4/2024, 9:54 AM

Boa tarde , nao consigo trabalhar com o produto que comprei . Da erro.

Armindo-Moreira wrote on 5/4/2024, 9:54 AM

O que fazer .

johnebaker wrote on 5/6/2024, 9:46 AM

@Armindo-Moreira

The igdrcl64.dll error means there is a problem with graphics card/chipset drivers, check that they are update and from the original manufacturer.

O erro igdrcl64.dll significa que há um problema com os drivers da placa gráfica/chipset, verifique se eles estão atualizados e são do fabricante original.

HTH

John EB
Forum Moderator