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DICK-IRWIN wrote on 10/12/2022, 6:32 PM

How do I move Photo & Graphic Designer to a new computer? Version 19 Windows 10 home

Comments

PATIENT-X wrote on 10/12/2022, 6:44 PM

@DICK-IRWIN

Hello, welcome

Please see this article here and go to your "My Products" and download your registered software.

Stephen

Forum Moderator

DICK-IRWIN wrote on 10/15/2022, 6:10 PM

I went to My Products and did all of the suggestions. Thai is my problem, I had Photo & Graphic Designer on 2 computers and they both died. My Products says I have no open computer to use for the program.

SP. wrote on 10/15/2022, 6:26 PM

@DICK-IRWIN You can free up both installation slots in "My Products".

DICK-IRWIN wrote on 10/16/2022, 12:47 PM

I need some help here, how to I free up installation slots in my products?

PATIENT-X wrote on 10/16/2022, 12:58 PM

@DICK-IRWIN

You will need to go to your user account at Magix and de-activate the product. That should free up a slot to activate the program.

Stephen

Forum Moderator

browj2 wrote on 10/16/2022, 10:44 PM

@PATIENT-X @DICK-IRWIN

Hi,

Make that "Deactivate" not "Deregister." Then you will be asked to activate when you open the program and you'll be able to do so.

John CB

PATIENT-X wrote on 10/17/2022, 1:23 AM

@browj2

Thanks for pointing out error, comment was typed using mobile phone, auto predict typing is a pain.

Comment corrected👍

Stephen

Forum Moderator