"Normally, the first thing you should do to resolve this issue is reset Internet Explorer to its default settings."
but internet explorer is no longeur exist ! I bought new acid pro 11 SUITE but the problem is still here
can you please help ?
thanks
Gwenn
Error code 1 means that an internet connection to our activation server cannot be made.
Please go to the system's Control Panel and proceed to "Internet Options". Switch to the "Advanced" tab and find the "Security" section in the long list of checkboxes. Among other things, you will find entries for the different Internet communication protocols here.
Please check whether the options TLS 1.0, TLS 1.1, and TLS 1.2 are ticked. If that is not the case, please enable/tick these options and confirm your settings.
Furthermore, it is possible that there is an active internet connection but it is not being recognized. Here please close all MAGIX programs. Click on Windows Start - All programs - Windows Accessories and right-click on the program Wordpad and choose "Run as Administrator".
Now open up the following file:
C:\Programs\MAGIX\[programname]\Install.cfg
Look for the path [magixofa-overrides]
Underneath please add the following line:
main*checkoffline=0
Now the internet functionality should be given.
https://www.magix.info/us/forum/error-code-1--1284407/#ca1713721