Disgusted by magix low latency driver and unprofessional attitude

michel-winogradoff Posté à 31/01/2023 23:14

I use sound forge since 1992, vegas since v1 in 1995, sonar since 1995 also (i own x1, x3 versions), and acid since v1.

I just changed my laptop for a 5000 euros ASUS ROG STRYX I9 12 core 32 Go ram the best you can find in the market, i use it for professional use.

All things and software ran terribly quick until this shit of magix driver low latency appeared, and bugged all my audio software.

Please magix developper team, behave yourself as aduts, just as RME staff do when they write and debug their drivers. Because your attitude is completely unpeofessional.

Regards.

Michel Winogradoff

 

Commentaires

sasiuk Posté à 31/01/2023 23:50

Bonsoir,

 

Ici vous êtes sur un forum de simples utilisateurs comme vous et moi et non sur le site de l’assistance technique de chez MAGIX. De ce fait votre message restera malheureusement sans réponse.

Concernant votre demande vous devez prendre contact avec l’éditeur en utilisant l’onglet Aide & Assistance situé en haut de cette page.

 

Cordialement.

DéDé.

michel-winogradoff Posté à 01/02/2023 00:31

Merci pour votre retour, j'en suis parfaitement conscient et j'assume mes propos que je posterai également sur le site officiel magix.

browj2 Posté à 01/02/2023 15:44

@michel-winogradoff

Hi,

You posted in the French user forum and under Video, Other products, but you talk about Sound Forge, ACID and Vegas. Vegas has its own forum and this is not it.

All things and software ran terribly quick until this shit of magix driver low latency appeared, and bugged all my audio software.

I highly doubt that. If it did, all users, including me, would be complaining. You have some other problem so I suggest that you ask politely for help in the appropriate place on the forum.

John CB

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

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michel-winogradoff Posté à 01/02/2023 18:18

Hi John,

I am a very polite person in real life and in my work. But being polite has some limits thats i love to overpass sometimes because it is unfortunately the only way to "move the borders". This is exactly what I do on this forum, knowing that Magix will read my lines.

Historically, Sound Forge, Vegas (the first video software including realtime crossfades), and Acid (first software using realtime stretching and pitching in BPM long before Ableton Live) were created by Sonic Foundry. Then the company and it's software development were sold to Sony, and then to Magix.

Magix had gold in it's hands. But their development seems (this is my opinion) now very held by business and commercial intentions, more than debugging (which takes time and costs money).

Debugging is a thing you usually do during preview versions. Not Magix.

I bought last week last Sound Forge 16 version that crashed 3 times during the first using day.

(and twice while using Wave plug-ins, a very respectable compagny).

So I reinstalled on my very new computer the Sound Forge v10 which is much more stable. This is a very perticular situation, i hope you agree.

Btw, i bought also the Vegas v20 which seems to run ok.

The question you could ask me is "Why do you still work on a PC with such software ?".

My answer is : Because these 3 software are incredibely useful together and allow a very fast work.

Last thing about "low latency magix driver". This asio driver took the hand over all asio drivers while using a Komplete 6 soundcard, and some others, no way to get out of it (in magix software AND other software). Software were running better in mme mode. Only the RME soundcard (a compagny that writes with zero bug it's own drivers) got me off that mud.

I hope, John, that i answered your message in a complete and polite way.

Best regards.

Michel Winogradoff

Idon't hide under a pseudo or nickname, and assume all the words I say.