Hi,

First, IF during downloading other sotware, email or even security softs are running it is wise to stop and do not use unless download is complete. To re try download first clear your borwser history and cookies then re try please.

If you still face problem contact sooner, magix support with your order number and other details to get right answer.

Note: Do not provide your seriial/order number or any other private informaiton HERE for security and privacy.

Thank you

nihon94