Reinstall MAGIX Movie Edit Pro Premium 2022

Ryan-Hoban escrito el 05.04.AM a las 05:34 horas

I'm trying to reinstall my copy of movie edit pro premium 2022. I bought it shortly before they changed the name to Movie Studio. It will not install all the way; I keep getting error that it is corrupted. I have tried downloading the software several times to no avail. I'm on windows 11. I recently purchased an internal PCIe SSD which I'm now using Win 11 on. I had no trouble installing it on this system before. It worked fine. How do I actually contact tech support? Is anyone else having this issue? Am I entitled to the latest version with the new name "Movie Studio" since I bought it only 1 month before?

Comentarios

Antiguo usuario escrito el 05.04.AM a las 09:21 horas

In over a decade, I have yet to have a corrupted installer when downloading and installing any products.

If I was having this issue,I would try turning off any antivirus or disable any Windows defender or equivalent settings while downloading the program.

if you have a third party firewall, you might try temporarily turning that off as well.

AAProds escrito el 05.04.AM a las 09:52 horas

@Antiguo usuario

In over a decade, I have yet to have a corrupted installer when downloading and installing any products.

I don't see how this is relevant. It is clear that something recently has changed for the worst in the Magix coding of the installers, given the number of very recent posts about this. An installation program that costs money should not have failures of this nature.

I agree with your advice as a workaround but saying "it worked in the past" comes across as blaming the user.

emmrecs escrito el 05.04.AM a las 11:13 horas

@Ryan-Hoban

Movie Studio is the "new name" for Movie Edit Pro. The programs are identical so there is no point at all in attempting to download and install the latest version with the new name "Movie Studio" since I bought it only 1 month before?

The most common reason for this problem is because the firewall or antivirus of the user's computer seems to believe that one or more files needed by the installer is "dangerous" and so blocks it/them. As already advised, try turning them off and check whether the download and installation are able to successfully complete. Just don't forget to turn them back on again afterwards!

HTH

Jeff
Forum Moderator