Kommentare

Jan_W schrieb am 28.12.2019 um 15:52 Uhr

Programm lässt sich nicht mehr starten

Welches Programm?

Wie wäre es hiermit:

https://www.magix.info/de/forum/bitte-beachte-folgendes-bevor-du-dein-thema-erstellst--1098383/

Dann könnte Hilfe gegeben werden.

PC:
ASUS "TUF Gaming Motherboard Z590-Plus WiFi", PCI-Express 4.0, Chip-Set "Rocket Lake"
11th Gen Intel Core i7-11700K (3.60 GHz, 8 Cores),
RAM: G.Skill Ripjaws Memory Module 32 GB (4 x 8 GB), DDR4, 3600 MHz

GPU:
Intel UHD Graphics 750 (enabled)
NVIDIA GeForce RTX™ 3050 - 8 GB - GDDR6 (Defaulteinstellung in VDL)

Laufwerke:
Intern:
Samsung SSD 980 Pro (500 GB - Systempartition),
Samsung SSD 970 EVO PLUS (250 GB) & Samsung SSD 980 (250 GB) = alle M.2 NVME
Samsung SSD 870 EVO, 2 TB (Sata 3.3 - 6GB/s)
BD-Brenner: ASUS BW-16D1HT Silent

Extern: (für Backups): Seagate Expansion HDD (4 TB)

Monitor: LG 27UD58 (UHD: 3840 x 2160, HDMI, Audio, Anschluss: Display Port [1.4] an RTX 3050)

Software:
BS: Windows 10 Pro 22H2
VIDEO: Video deluxe 2024 Premium (Version 23.0.1.192) & VPX13 (Version 20.0.1.150)
AUDIO: Magix Audio & Music Lab Premium,
PHOTO / DESIGN: Affinity Photo 1.10 / Affinity Designer 1.10
NAVIGATION: Magix TravelMaps / Vasco da Gama 17 HDPro (Motion Pictures)

Foto/Video/TV-Wiedergabe:
Samsung Galaxy S24 Ultra, GoPro Hero 8 Black
METZ OLED-TV, Topas 48, Twin-Tuner, integrierter Digitalrecorder mit 1 TB, 3.840 x 2.160 4K Ultra-HD

newpapa schrieb am 28.12.2019 um 17:07 Uhr

Hallo,

wenn man nicht mehr an die Programmeinstellungen für einen Programmreset herankommt, würde ich die Videodeluxe.ini in (z.B. Videodeluxe.old) umbenennen, um eine Neuanlage zu erzwingen. Die ini ist (je nach VDL-Version) hier zu finden:

C:\Users\name\AppData\Roaming\MAGIX\Videodeluxexx_premium

Wenn das einen Start nicht ermöglicht, dann wird es schwierig.

Wolfros schrieb am 28.12.2019 um 19:27 Uhr

Hallo,

ich habe die Datei umbenannt.

Programm startet aber wenn ich es beende und neu starte bekomme ich wieder die Meldung.

geschi schrieb am 28.12.2019 um 19:30 Uhr

Um welche Version handelt es sich, mit der Versionsnummer?

Wolfros schrieb am 28.12.2019 um 19:34 Uhr

Version 19.0.1.23

geschi schrieb am 28.12.2019 um 19:50 Uhr

Jetzt starte nochmals das Programm (wie von newpapa schon beschrieben) und dann wartest du mal 5min., da müssen einige Dateien nachgeladen werden, dann machst du ein Update.

Nach dem Update schliessen, aber normal, keinesfalls mit dem TaskManager, denn es müssen wieder Dateien weggeschrieben werden.

Wolfros schrieb am 28.12.2019 um 19:57 Uhr

Hallo,

ich habe mal das protokoll

 

----------------------------------------------------------------------
MAGIX Video deluxe Premium  28.12.2019  18:13
----------------------------------------------------------------------
CrashDump 20191228_181334_v19.0.2.49.dmp successfully written

Fehler im Modul "KERNELBASE.dll" (Ladeadresse: 0x00007FF8D1DE0000) an Adresse 0x00007FF8D1E1A839 (Exception 0xe06d7363 "")

Main Thread   (ThreadID: 00000704)
  00007ff8d1e1a831   20 48 ff 15 af bf 16 00
  00007ff8d1e1a839 > 0f 1f 44 00 00 48 8b 8c
  00007ff8d1e1a841   24 c0 00 00 00 48 33 cc

videodeluxe.exe 06.12.2019  16:17   c2765b31

Memory Allocation
Base:  1.160
PE:  176
Pages:  65.536

PI:  0
PI_TEMP_DATA: 0
SI:  0
SI_TEMP_DATA: 0
FSI:  0

Blocks:  0
Temporary: 0
BE:  0
PLE:  0
BE Pool:  0
PLE Pool:  0
wHdr/inst: 0
B.cache inproc: 0
Video:  0(0/0)
Bitmap:  0

Video thumbs: 0(0)
SI Display Cache: 0
PLE Display Cache: 0

Buffer:  0
Pointer:  0

Title:  0
Memory GF:  0
Memory GF Zero:  0
Memory GF Zero_Dyn:  0
Memory GF Dyn:  0
Memory TT:  0
Audio Effect:  0
PPE:  0

Video Monitor: 0
malloc/free: 0
DIB:  5.020.308

VP: admin:  0
VP+Trans: privateData:  0
Transitions::  0

Frame Cache: 0
EXIF:  0
VSW:  0
DVDMAKER: 0
global UI (malloc): 0
global UI (valloc): 0
NOWAGGLE: 0
MP3 Reader: 0
JPEG buffer: 0

Private Bytes: 314 MByte

TLS:  1012
MXGUI:  36.439.458
Sum:  41.526.638

Processor [46]  2595MHz  4 Core(s)
Microsoft Windows NT 10.0 (Build 18362)
Used Memory: 610 MB             Max Used Memory: 612 MB
Free Virtual Memory: 4726 MB     Total Virtual Memory: 131072 GB

 Call stack:
Address   Frame
00007FF8D1E1A839  000000000014D330  RaiseException+69
00007FF8CC7EEF63  000000000014D3A0  CxxThrowException+B3
00007FF8A21FE0F9  000000000014D3D0  0000:00000000
00007FF8A1FC2C77  000000000014D400  0000:00000000
00007FF8A21AA5B0  000000000014D460  0000:00000000
00007FF8A21CCBDF  000000000014D4D0  0000:00000000
00007FF8A21CC685  000000000014D520  0000:00000000
0000000140B30D26  000000000014D8B0  MxOSAL::MxPath::ToString+5D3F6
0000000140B30852  000000000014D8E0  MxOSAL::MxPath::ToString+5CF22
0000000140B2E33A  000000000014DF60  MxOSAL::MxPath::ToString+5AA0A
0000000140CC99A9  000000000014E3E0  MxOSAL::MxFileFind::CheckFileName+36009
0000000140CD6143  000000000014E470  MxOSAL::MxFileFind::CheckFileName+427A3
0000000140AF1476  000000000014E500  MxOSAL::MxPath::ToString+1DB46
0000000140B08032  000000000014E590  MxOSAL::MxPath::ToString+34702
0000000140CCEB51  000000000014E820  MxOSAL::MxFileFind::CheckFileName+3B1B1
0000000140AEEC50  000000000014E950  MxOSAL::MxPath::ToString+1B320
0000000140B0B233  000000000014EAF0  MxOSAL::MxPath::ToString+37903
0000000140B0ADF3  000000000014EC40  MxOSAL::MxPath::ToString+374C3
0000000140B074D5  000000000014EE40  MxOSAL::MxPath::ToString+33BA5
0000000140AE274C  000000000014F310  MxOSAL::MxPath::ToString+EE1C
0000000140B07A99  000000000014F3B0  MxOSAL::MxPath::ToString+34169
0000000140CD1825  000000000014F3F0  MxOSAL::MxFileFind::CheckFileName+3DE85
0000000140B19631  000000000014F460  MxOSAL::MxPath::ToString+45D01
0000000140B1BA09  000000000014F570  MxOSAL::MxPath::ToString+480D9
0000000140B1A175  000000000014F5F0  MxOSAL::MxPath::ToString+46845
0000000140C0BA72  000000000014FA50  MxOSAL::MxPath::ToString+138142
0000000140C0A4E7  000000000014FB80  MxOSAL::MxPath::ToString+136BB7
0000000140783FFE  000000000014FBD0  QWinWidget::focusNextPrevChild+4054E
0000000140786223  000000000014FEA0  QWinWidget::focusNextPrevChild+42773
00007FF8A22400AE  000000000014FEE0  0000:00000000
0000000140EAF436  000000000014FF20  boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_wiarchive> >::is_destroyed+8BD26
00007FF8D36C7BD4  000000000014FF50  BaseThreadInitThunk+14
00007FF8D456CED1  000000000014FFD0  RtlUserThreadStart+21


----------------------------------------------------------------------
MAGIX Video deluxe Premium  28.12.2019  18:41
----------------------------------------------------------------------
CrashDump 20191228_184124_v19.0.1.23.dmp successfully written

Fehler im Modul "KERNELBASE.dll" (Ladeadresse: 0x00007FF8D1DE0000) an Adresse 0x00007FF8D1E1A839 (Exception 0xe06d7363 "")

Main Thread   (ThreadID: 00002204)
  00007ff8d1e1a831   20 48 ff 15 af bf 16 00
  00007ff8d1e1a839 > 0f 1f 44 00 00 48 8b 8c
  00007ff8d1e1a841   24 c0 00 00 00 48 33 cc

Videodeluxe.exe 27.09.2019  12:08   1c0ec0bd

Memory Allocation
Base:  1.168
PE:  176
Pages:  65.536

PI:  0
PI_TEMP_DATA: 0
SI:  0
SI_TEMP_DATA: 0
FSI:  0

Blocks:  0
Temporary: 0
BE:  0
PLE:  0
BE Pool:  0
PLE Pool:  0
wHdr/inst: 0
B.cache inproc: 0
Video:  0(0/0)
Bitmap:  0

Video thumbs: 0(0)
SI Display Cache: 0
PLE Display Cache: 0

Buffer:  0
Pointer:  0

Title:  0
Memory GF:  0
Memory GF Zero:  0
Memory GF Zero_Dyn:  0
Memory GF Dyn:  0
Memory TT:  0
Audio Effect:  0
PPE:  0

Video Monitor: 0
malloc/free: 0
DIB:  5.020.308

VP: admin:  0
VP+Trans: privateData:  0
Transitions::  0

Frame Cache: 0
EXIF:  0
VSW:  0
DVDMAKER: 0
global UI (malloc): 0
global UI (valloc): 0
NOWAGGLE: 0
MP3 Reader: 0
JPEG buffer: 0

Private Bytes: 322 MByte

TLS:  984
MXGUI:  36.439.458
Sum:  41.526.646

Processor [46]  2593MHz  4 Core(s)
Microsoft Windows NT 10.0 (Build 18362)
Used Memory: 651 MB             Max Used Memory: 653 MB
Free Virtual Memory: 4189 MB     Total Virtual Memory: 131072 GB

 Call stack:
Address   Frame
00007FF8D1E1A839  000000000014D330  RaiseException+69
00007FF8B97CEF63  000000000014D3A0  CxxThrowException+B3
00007FF89FE5E0F9  000000000014D3D0  0000:00000000
00007FF89FC22C77  000000000014D400  0000:00000000
00007FF89FE0A5B0  000000000014D460  0000:00000000
00007FF89FE2CBDF  000000000014D4D0  0000:00000000
00007FF89FE2C685  000000000014D520  0000:00000000
0000000140B22516  000000000014D8B0  MxOSAL::MxPath::ToString+5D156
0000000140B22042  000000000014D8E0  MxOSAL::MxPath::ToString+5CC82
0000000140B1FD9A  000000000014DF60  MxOSAL::MxPath::ToString+5A9DA
0000000140CBA109  000000000014E3E0  MxOSAL::MxFileFind::CheckFileName+33289
0000000140CC8F73  000000000014E470  MxOSAL::MxFileFind::CheckFileName+420F3
0000000140AE2FC6  000000000014E500  MxOSAL::MxPath::ToString+1DC06
0000000140AF9C52  000000000014E590  MxOSAL::MxPath::ToString+34892
0000000140CBF3A1  000000000014E820  MxOSAL::MxFileFind::CheckFileName+38521
0000000140AE07A0  000000000014E950  MxOSAL::MxPath::ToString+1B3E0
0000000140AFCE53  000000000014EAF0  MxOSAL::MxPath::ToString+37A93
0000000140AFCA13  000000000014EC40  MxOSAL::MxPath::ToString+37653
0000000140AF9093  000000000014EE40  MxOSAL::MxPath::ToString+33CD3
0000000140AD433C  000000000014F310  MxOSAL::MxPath::ToString+EF7C
0000000140AF96B9  000000000014F3B0  MxOSAL::MxPath::ToString+342F9
0000000140CC4605  000000000014F3F0  MxOSAL::MxFileFind::CheckFileName+3D785
0000000140B0B431  000000000014F460  MxOSAL::MxPath::ToString+46071
0000000140B0D809  000000000014F570  MxOSAL::MxPath::ToString+48449
0000000140B0BF73  000000000014F5F0  MxOSAL::MxPath::ToString+46BB3
0000000140BFDB12  000000000014FA50  MxOSAL::MxPath::ToString+138752
0000000140BFC587  000000000014FB80  MxOSAL::MxPath::ToString+1371C7
0000000140772A8E  000000000014FBD0  QWinWidget::focusNextPrevChild+40AEE
0000000140774DFA  000000000014FEA0  QWinWidget::focusNextPrevChild+42E5A
00007FF89FEA00AE  000000000014FEE0  0000:00000000
0000000140EA36D6  000000000014FF20  boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_wiarchive> >::is_destroyed+8BF96
00007FF8D36C7BD4  000000000014FF50  BaseThreadInitThunk+14
00007FF8D456CED1  000000000014FFD0  RtlUserThreadStart+21


----------------------------------------------------------------------
MAGIX Video deluxe Premium  28.12.2019  18:41
----------------------------------------------------------------------
CrashDump 20191228_184150_v19.0.1.23.dmp successfully written

Fehler im Modul "KERNELBASE.dll" (Ladeadresse: 0x00007FF8D1DE0000) an Adresse 0x00007FF8D1E1A839 (Exception 0xe06d7363 "")

Main Thread   (ThreadID: 00001d10)
  00007ff8d1e1a831   20 48 ff 15 af bf 16 00
  00007ff8d1e1a839 > 0f 1f 44 00 00 48 8b 8c
  00007ff8d1e1a841   24 c0 00 00 00 48 33 cc

Videodeluxe.exe 27.09.2019  12:08   1c0ec0bd

Memory Allocation
Base:  1.168
PE:  176
Pages:  65.536

PI:  0
PI_TEMP_DATA: 0
SI:  0
SI_TEMP_DATA: 0
FSI:  0

Blocks:  0
Temporary: 0
BE:  0
PLE:  0
BE Pool:  0
PLE Pool:  0
wHdr/inst: 0
B.cache inproc: 0
Video:  0(0/0)
Bitmap:  0

Video thumbs: 0(0)
SI Display Cache: 0
PLE Display Cache: 0

Buffer:  0
Pointer:  0

Title:  0
Memory GF:  0
Memory GF Zero:  0
Memory GF Zero_Dyn:  0
Memory GF Dyn:  0
Memory TT:  0
Audio Effect:  0
PPE:  0

Video Monitor: 0
malloc/free: 0
DIB:  5.020.308

VP: admin:  0
VP+Trans: privateData:  0
Transitions::  0

Frame Cache: 0
EXIF:  0
VSW:  0
DVDMAKER: 0
global UI (malloc): 0
global UI (valloc): 0
NOWAGGLE: 0
MP3 Reader: 0
JPEG buffer: 0

Private Bytes: 315 MByte

TLS:  1003
MXGUI:  36.439.458
Sum:  41.526.646

Processor [46]  2593MHz  4 Core(s)
Microsoft Windows NT 10.0 (Build 18362)
Used Memory: 614 MB             Max Used Memory: 615 MB
Free Virtual Memory: 3533 MB     Total Virtual Memory: 131072 GB

 Call stack:
Address   Frame
00007FF8D1E1A839  000000000014D330  RaiseException+69
00007FF8B97CEF63  000000000014D3A0  CxxThrowException+B3
00007FF89FE5E0F9  000000000014D3D0  0000:00000000
00007FF89FC22C77  000000000014D400  0000:00000000
00007FF89FE0A5B0  000000000014D460  0000:00000000
00007FF89FE2CBDF  000000000014D4D0  0000:00000000
00007FF89FE2C685  000000000014D520  0000:00000000
0000000140B22516  000000000014D8B0  MxOSAL::MxPath::ToString+5D156
0000000140B22042  000000000014D8E0  MxOSAL::MxPath::ToString+5CC82
0000000140B1FD9A  000000000014DF60  MxOSAL::MxPath::ToString+5A9DA
0000000140CBA109  000000000014E3E0  MxOSAL::MxFileFind::CheckFileName+33289
0000000140CC8F73  000000000014E470  MxOSAL::MxFileFind::CheckFileName+420F3
0000000140AE2FC6  000000000014E500  MxOSAL::MxPath::ToString+1DC06
0000000140AF9C52  000000000014E590  MxOSAL::MxPath::ToString+34892
0000000140CBF3A1  000000000014E820  MxOSAL::MxFileFind::CheckFileName+38521
0000000140AE07A0  000000000014E950  MxOSAL::MxPath::ToString+1B3E0
0000000140AFCE53  000000000014EAF0  MxOSAL::MxPath::ToString+37A93
0000000140AFCA13  000000000014EC40  MxOSAL::MxPath::ToString+37653
0000000140AF9093  000000000014EE40  MxOSAL::MxPath::ToString+33CD3
0000000140AD433C  000000000014F310  MxOSAL::MxPath::ToString+EF7C
0000000140AF96B9  000000000014F3B0  MxOSAL::MxPath::ToString+342F9
0000000140CC4605  000000000014F3F0  MxOSAL::MxFileFind::CheckFileName+3D785
0000000140B0B431  000000000014F460  MxOSAL::MxPath::ToString+46071
0000000140B0D809  000000000014F570  MxOSAL::MxPath::ToString+48449
0000000140B0BF73  000000000014F5F0  MxOSAL::MxPath::ToString+46BB3
0000000140BFDB12  000000000014FA50  MxOSAL::MxPath::ToString+138752
0000000140BFC587  000000000014FB80  MxOSAL::MxPath::ToString+1371C7
0000000140772A8E  000000000014FBD0  QWinWidget::focusNextPrevChild+40AEE
0000000140774DFA  000000000014FEA0  QWinWidget::focusNextPrevChild+42E5A
00007FF89FEA00AE  000000000014FEE0  0000:00000000
0000000140EA36D6  000000000014FF20  boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_wiarchive> >::is_destroyed+8BF96
00007FF8D36C7BD4  000000000014FF50  BaseThreadInitThunk+14
00007FF8D456CED1  000000000014FFD0  RtlUserThreadStart+21


----------------------------------------------------------------------
MAGIX Video deluxe Premium  28.12.2019  18:42
----------------------------------------------------------------------
CrashDump 20191228_184245_v19.0.1.23.dmp successfully written

Fehler im Modul "KERNELBASE.dll" (Ladeadresse: 0x00007FF8D1DE0000) an Adresse 0x00007FF8D1E1A839 (Exception 0xe06d7363 "")

Main Thread   (ThreadID: 0000370c)
  00007ff8d1e1a831   20 48 ff 15 af bf 16 00
  00007ff8d1e1a839 > 0f 1f 44 00 00 48 8b 8c
  00007ff8d1e1a841   24 c0 00 00 00 48 33 cc

Videodeluxe.exe 27.09.2019  12:08   1c0ec0bd

Memory Allocation
Base:  1.168
PE:  176
Pages:  65.536

PI:  0
PI_TEMP_DATA: 0
SI:  0
SI_TEMP_DATA: 0
FSI:  0

Blocks:  0
Temporary: 0
BE:  0
PLE:  0
BE Pool:  0
PLE Pool:  0
wHdr/inst: 0
B.cache inproc: 0
Video:  0(0/0)
Bitmap:  0

Video thumbs: 0(0)
SI Display Cache: 0
PLE Display Cache: 0

Buffer:  0
Pointer:  0

Title:  0
Memory GF:  0
Memory GF Zero:  0
Memory GF Zero_Dyn:  0
Memory GF Dyn:  0
Memory TT:  0
Audio Effect:  0
PPE:  0

Video Monitor: 0
malloc/free: 0
DIB:  5.020.308

VP: admin:  0
VP+Trans: privateData:  0
Transitions::  0

Frame Cache: 0
EXIF:  0
VSW:  0
DVDMAKER: 0
global UI (malloc): 0
global UI (valloc): 0
NOWAGGLE: 0
MP3 Reader: 0
JPEG buffer: 0

Private Bytes: 323 MByte

TLS:  996
MXGUI:  36.439.458
Sum:  41.526.646

Processor [46]  2593MHz  4 Core(s)
Microsoft Windows NT 10.0 (Build 18362)
Used Memory: 633 MB             Max Used Memory: 633 MB
Free Virtual Memory: 4080 MB     Total Virtual Memory: 131072 GB

 Call stack:
Address   Frame
00007FF8D1E1A839  000000000014D330  RaiseException+69
00007FF8B97CEF63  000000000014D3A0  CxxThrowException+B3
00007FF89F89E0F9  000000000014D3D0  0000:00000000
00007FF89F662C77  000000000014D400  0000:00000000
00007FF89F84A5B0  000000000014D460  0000:00000000
00007FF89F86CBDF  000000000014D4D0  0000:00000000
00007FF89F86C685  000000000014D520  0000:00000000
0000000140B22516  000000000014D8B0  MxOSAL::MxPath::ToString+5D156
0000000140B22042  000000000014D8E0  MxOSAL::MxPath::ToString+5CC82
0000000140B1FD9A  000000000014DF60  MxOSAL::MxPath::ToString+5A9DA
0000000140CBA109  000000000014E3E0  MxOSAL::MxFileFind::CheckFileName+33289
0000000140CC8F73  000000000014E470  MxOSAL::MxFileFind::CheckFileName+420F3
0000000140AE2FC6  000000000014E500  MxOSAL::MxPath::ToString+1DC06
0000000140AF9C52  000000000014E590  MxOSAL::MxPath::ToString+34892
0000000140CBF3A1  000000000014E820  MxOSAL::MxFileFind::CheckFileName+38521
0000000140AE07A0  000000000014E950  MxOSAL::MxPath::ToString+1B3E0
0000000140AFCE53  000000000014EAF0  MxOSAL::MxPath::ToString+37A93
0000000140AFCA13  000000000014EC40  MxOSAL::MxPath::ToString+37653
0000000140AF9093  000000000014EE40  MxOSAL::MxPath::ToString+33CD3
0000000140AD433C  000000000014F310  MxOSAL::MxPath::ToString+EF7C
0000000140AF96B9  000000000014F3B0  MxOSAL::MxPath::ToString+342F9
0000000140CC4605  000000000014F3F0  MxOSAL::MxFileFind::CheckFileName+3D785
0000000140B0B431  000000000014F460  MxOSAL::MxPath::ToString+46071
0000000140B0D809  000000000014F570  MxOSAL::MxPath::ToString+48449
0000000140B0BF73  000000000014F5F0  MxOSAL::MxPath::ToString+46BB3
0000000140BFDB12  000000000014FA50  MxOSAL::MxPath::ToString+138752
0000000140BFC587  000000000014FB80  MxOSAL::MxPath::ToString+1371C7
0000000140772A8E  000000000014FBD0  QWinWidget::focusNextPrevChild+40AEE
0000000140774DFA  000000000014FEA0  QWinWidget::focusNextPrevChild+42E5A
00007FF89F8E00AE  000000000014FEE0  0000:00000000
0000000140EA36D6  000000000014FF20  boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_wiarchive> >::is_destroyed+8BF96
00007FF8D36C7BD4  000000000014FF50  BaseThreadInitThunk+14
00007FF8D456CED1  000000000014FFD0  RtlUserThreadStart+21


----------------------------------------------------------------------
MAGIX Video deluxe Premium  28.12.2019  18:45
----------------------------------------------------------------------
CrashDump 20191228_184511_v19.0.1.23.dmp successfully written

Fehler im Modul "KERNELBASE.dll" (Ladeadresse: 0x00007FF8D1DE0000) an Adresse 0x00007FF8D1E1A839 (Exception 0xe06d7363 "")

Main Thread   (ThreadID: 000033e8)
  00007ff8d1e1a831   20 48 ff 15 af bf 16 00
  00007ff8d1e1a839 > 0f 1f 44 00 00 48 8b 8c
  00007ff8d1e1a841   24 c0 00 00 00 48 33 cc

Videodeluxe.exe 27.09.2019  12:08   1c0ec0bd

Memory Allocation
Base:  1.168
PE:  176
Pages:  65.536

PI:  0
PI_TEMP_DATA: 0
SI:  0
SI_TEMP_DATA: 0
FSI:  0

Blocks:  0
Temporary: 0
BE:  0
PLE:  0
BE Pool:  0
PLE Pool:  0
wHdr/inst: 0
B.cache inproc: 0
Video:  0(0/0)
Bitmap:  0

Video thumbs: 0(0)
SI Display Cache: 0
PLE Display Cache: 0

Buffer:  0
Pointer:  0

Title:  0
Memory GF:  0
Memory GF Zero:  0
Memory GF Zero_Dyn:  0
Memory GF Dyn:  0
Memory TT:  0
Audio Effect:  0
PPE:  0

Video Monitor: 0
malloc/free: 0
DIB:  5.020.308

VP: admin:  0
VP+Trans: privateData:  0
Transitions::  0

Frame Cache: 0
EXIF:  0
VSW:  0
DVDMAKER: 0
global UI (malloc): 0
global UI (valloc): 0
NOWAGGLE: 0
MP3 Reader: 0
JPEG buffer: 0

Private Bytes: 320 MByte

TLS:  996
MXGUI:  36.439.458
Sum:  41.526.646

Processor [46]  2595MHz  4 Core(s)
Microsoft Windows NT 10.0 (Build 18362)
Used Memory: 629 MB             Max Used Memory: 629 MB
Free Virtual Memory: 4227 MB     Total Virtual Memory: 131072 GB

 Call stack:
Address   Frame
00007FF8D1E1A839  000000000014D330  RaiseException+69
00007FF8B97CEF63  000000000014D3A0  CxxThrowException+B3
00007FF8A057E0F9  000000000014D3D0  0000:00000000
00007FF8A0342C77  000000000014D400  0000:00000000
00007FF8A052A5B0  000000000014D460  0000:00000000
00007FF8A054CBDF  000000000014D4D0  0000:00000000
00007FF8A054C685  000000000014D520  0000:00000000
0000000140B22516  000000000014D8B0  MxOSAL::MxPath::ToString+5D156
0000000140B22042  000000000014D8E0  MxOSAL::MxPath::ToString+5CC82
0000000140B1FD9A  000000000014DF60  MxOSAL::MxPath::ToString+5A9DA
0000000140CBA109  000000000014E3E0  MxOSAL::MxFileFind::CheckFileName+33289
0000000140CC8F73  000000000014E470  MxOSAL::MxFileFind::CheckFileName+420F3
0000000140AE2FC6  000000000014E500  MxOSAL::MxPath::ToString+1DC06
0000000140AF9C52  000000000014E590  MxOSAL::MxPath::ToString+34892
0000000140CBF3A1  000000000014E820  MxOSAL::MxFileFind::CheckFileName+38521
0000000140AE07A0  000000000014E950  MxOSAL::MxPath::ToString+1B3E0
0000000140AFCE53  000000000014EAF0  MxOSAL::MxPath::ToString+37A93
0000000140AFCA13  000000000014EC40  MxOSAL::MxPath::ToString+37653
0000000140AF9093  000000000014EE40  MxOSAL::MxPath::ToString+33CD3
0000000140AD433C  000000000014F310  MxOSAL::MxPath::ToString+EF7C
0000000140AF96B9  000000000014F3B0  MxOSAL::MxPath::ToString+342F9
0000000140CC4605  000000000014F3F0  MxOSAL::MxFileFind::CheckFileName+3D785
0000000140B0B431  000000000014F460  MxOSAL::MxPath::ToString+46071
0000000140B0D809  000000000014F570  MxOSAL::MxPath::ToString+48449
0000000140B0BF73  000000000014F5F0  MxOSAL::MxPath::ToString+46BB3
0000000140BFDB12  000000000014FA50  MxOSAL::MxPath::ToString+138752
0000000140BFC587  000000000014FB80  MxOSAL::MxPath::ToString+1371C7
0000000140772A8E  000000000014FBD0  QWinWidget::focusNextPrevChild+40AEE
0000000140774DFA  000000000014FEA0  QWinWidget::focusNextPrevChild+42E5A
00007FF8A05C00AE  000000000014FEE0  0000:00000000
0000000140EA36D6  000000000014FF20  boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_wiarchive> >::is_destroyed+8BF96
00007FF8D36C7BD4  000000000014FF50  BaseThreadInitThunk+14
00007FF8D456CED1  000000000014FFD0  RtlUserThreadStart+21


----------------------------------------------------------------------
MAGIX Video deluxe Premium  28.12.2019  19:52
----------------------------------------------------------------------
CrashDump 20191228_195209_v19.0.1.23.dmp successfully written

Fehler im Modul "KERNELBASE.dll" (Ladeadresse: 0x00007FF8D1DE0000) an Adresse 0x00007FF8D1E1A839 (Exception 0xe06d7363 "")

Main Thread   (ThreadID: 000033c4)
  00007ff8d1e1a831   20 48 ff 15 af bf 16 00
  00007ff8d1e1a839 > 0f 1f 44 00 00 48 8b 8c
  00007ff8d1e1a841   24 c0 00 00 00 48 33 cc

Videodeluxe.exe 27.09.2019  12:08   1c0ec0bd

Memory Allocation
Base:  1.168
PE:  176
Pages:  65.536

PI:  0
PI_TEMP_DATA: 0
SI:  0
SI_TEMP_DATA: 0
FSI:  0

Blocks:  0
Temporary: 0
BE:  0
PLE:  0
BE Pool:  0
PLE Pool:  0
wHdr/inst: 0
B.cache inproc: 0
Video:  0(0/0)
Bitmap:  0

Video thumbs: 0(0)
SI Display Cache: 0
PLE Display Cache: 0

Buffer:  0
Pointer:  0

Title:  0
Memory GF:  0
Memory GF Zero:  0
Memory GF Zero_Dyn:  0
Memory GF Dyn:  0
Memory TT:  0
Audio Effect:  0
PPE:  0

Video Monitor: 0
malloc/free: 0
DIB:  5.020.308

VP: admin:  0
VP+Trans: privateData:  0
Transitions::  0

Frame Cache: 0
EXIF:  0
VSW:  0
DVDMAKER: 0
global UI (malloc): 0
global UI (valloc): 0
NOWAGGLE: 0
MP3 Reader: 0
JPEG buffer: 0

Private Bytes: 320 MByte

TLS:  996
MXGUI:  36.439.458
Sum:  41.526.646

Processor [46]  2593MHz  4 Core(s)
Microsoft Windows NT 10.0 (Build 18362)
Used Memory: 629 MB             Max Used Memory: 629 MB
Free Virtual Memory: 3955 MB     Total Virtual Memory: 131072 GB

 Call stack:
Address   Frame
00007FF8D1E1A839  000000000014D330  RaiseException+69
00007FF8A337EF63  000000000014D3A0  CxxThrowException+B3
00007FF89FBFE0F9  000000000014D3D0  0000:00000000
00007FF89F9C2C77  000000000014D400  0000:00000000
00007FF89FBAA5B0  000000000014D460  0000:00000000
00007FF89FBCCBDF  000000000014D4D0  0000:00000000
00007FF89FBCC685  000000000014D520  0000:00000000
0000000140B22516  000000000014D8B0  MxOSAL::MxPath::ToString+5D156
0000000140B22042  000000000014D8E0  MxOSAL::MxPath::ToString+5CC82
0000000140B1FD9A  000000000014DF60  MxOSAL::MxPath::ToString+5A9DA
0000000140CBA109  000000000014E3E0  MxOSAL::MxFileFind::CheckFileName+33289
0000000140CC8F73  000000000014E470  MxOSAL::MxFileFind::CheckFileName+420F3
0000000140AE2FC6  000000000014E500  MxOSAL::MxPath::ToString+1DC06
0000000140AF9C52  000000000014E590  MxOSAL::MxPath::ToString+34892
0000000140CBF3A1  000000000014E820  MxOSAL::MxFileFind::CheckFileName+38521
0000000140AE07A0  000000000014E950  MxOSAL::MxPath::ToString+1B3E0
0000000140AFCE53  000000000014EAF0  MxOSAL::MxPath::ToString+37A93
0000000140AFCA13  000000000014EC40  MxOSAL::MxPath::ToString+37653
0000000140AF9093  000000000014EE40  MxOSAL::MxPath::ToString+33CD3
0000000140AD433C  000000000014F310  MxOSAL::MxPath::ToString+EF7C
0000000140AF96B9  000000000014F3B0  MxOSAL::MxPath::ToString+342F9
0000000140CC4605  000000000014F3F0  MxOSAL::MxFileFind::CheckFileName+3D785
0000000140B0B431  000000000014F460  MxOSAL::MxPath::ToString+46071
0000000140B0D809  000000000014F570  MxOSAL::MxPath::ToString+48449
0000000140B0BF73  000000000014F5F0  MxOSAL::MxPath::ToString+46BB3
0000000140BFDB12  000000000014FA50  MxOSAL::MxPath::ToString+138752
0000000140BFC587  000000000014FB80  MxOSAL::MxPath::ToString+1371C7
0000000140772A8E  000000000014FBD0  QWinWidget::focusNextPrevChild+40AEE
0000000140774DFA  000000000014FEA0  QWinWidget::focusNextPrevChild+42E5A
00007FF89FC400AE  000000000014FEE0  0000:00000000
0000000140EA36D6  000000000014FF20  boost::serialization::singleton<boost::archive::detail::extra_detail::map<boost::archive::xml_wiarchive> >::is_destroyed+8BF96
00007FF8D36C7BD4  000000000014FF50  BaseThreadInitThunk+14
00007FF8D456CED1  000000000014FFD0  RtlUserThreadStart+21

geschi schrieb am 28.12.2019 um 20:01 Uhr

Was soll das Protokoll, interessiert hier niemanden, das ist was für den Support, aber nicht für das Forum, wenn du den Support willst, ja dann musst du dich auch dort hin wenden, zu ereichen über die HP von MAGIX!

Wolfros schrieb am 28.12.2019 um 20:04 Uhr

sorry ich dachte das würde helfen

Wolfros schrieb am 28.12.2019 um 20:11 Uhr

Man weiß halt leider nicht, was vorher am System geändert wurde ... kernelbase.dll deuten fast immer auf Treiber-Probleme hin.

Hallo es gab keine Änderungen die ich gewollt gemacht habe

zonaroma schrieb am 28.12.2019 um 20:51 Uhr

Hallo,

hier mal schauen.

https://translate.google.com/translate?hl=de&sl=en&u=https://wikidll.com/microsoft/kernelbase-dll&prev=search

und es würde sicherlich helfen auf @Renter11 zu hören.

Gruß,

zonaroma

 

newpapa schrieb am 28.12.2019 um 21:04 Uhr

Hallo,

es sollte geklärt werden, ob die erneute Fehlermeldung erst dann kommt, wenn ein Projekt oder ein Video geladen wird. Es könnte immerhin auch an einer korrupten Projektdatei oder Hilfsdatei liegen.

zonaroma schrieb am 28.12.2019 um 21:34 Uhr

es sollte geklärt werden, ob die erneute Fehlermeldung erst dann kommt, wenn ein Projekt oder

Hallo,

Ok @newpapa

schon richtig. Das Kernel "Problem" gibt es häufiger auch schon mal in anderer Software.

Würde ich als erstes beheben. Auf genauere Fehlersuche würde ich erst nach der Installation der .dll gehen.

Ist schnell und einfach getan.

Gruß,

zonaroma