I have attempted that method. The specific version that I listed in my original post is not included in that download. When I attempted to update the acid pro software again, the "ghost file" I listed in my original post reappeared, but with no file size. I'm really at a loss here.

12.0.40660.0 is the specific file in question. It isn't included in the download page you provided.

@Nathan-Haase Have you installed the vcredist_x64.exe from Microsoft? It isn't clearly stated in your posts. It is version 12.0.40664.0 which should work fine.

I have and it doesn't work.

@Nathan-Haase Thanks for the information how to solve this problem.

Yes, this solved my problem today> Thanks

I also suffered from the same phenomenon. This thread was helpful, thank you.

When I checked my Windows programs and features, I found that various versions of "Microsoft Visual C ++ 2013 Redistributable" were installed. So, I deleted all versions of "Microsoft Visual C ++ 2013 Redistributable" and ran the Magix installer, and it succeeded. 

I have gone through this process. I have uninstalled all C++ installed after 2012, I have installed via the download file from Microsoft and it still will not work. Also, now I cannot start ACID at all because "VCRUNTIME140_1.dll was not found". It says to reinstall the program, but I can't reinstall because of the C++ error. Any other suggestions? This is EXTREMELY frustrating.

I don't know what else to do. I posted what worked for me. The only other thing I could think of is a complete uninstall/Reinstall. I haven't tried that, myself so I don't know for sure if that will work.

@OMEB You didn't need to uninstall all versions after 2012. Just 2013 because that version is reinstalled by ACID. Now your computer is missing files needed to run the software.

Try downloading and installing the Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019 (vc_redist.x64.exe for a 64 bit system). This will reinstall the missing files.

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

@SP. Thank you. I misread a previous post. This fixed it!

Did not work for me. I'm going to try a complete uninstall/reinstall of Acid Pro 10 later. Hope that works!

Version 12.0.40660.0 shows to be installed in add/remove programs. Same install error when trying to get update to install.

@Larry-McGee Have you uninstalled the C++ 2013 packages from Windows Apps and Features?

yes...I tried that several times & ways (Revo, Windows, etc.)

Thanks

I tried:

1. Delete 2013 C++

2. Run update

3. Always end with attached error

4. Add/Remove shows 2013 C++ installed after the update has run.

@Larry-McGee Is your Windows 10 Installation up to date? Is there maybe an update that wasn't completely installed and now causes these problems? https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-for-windows-10-19bc41ca-ad72-ae67-af3c-89ce169755dd

OS is up to date. Troubleshooter found no problems. It seems to me that C++ 2013 is loaded, but not recognized by the Acid Pro 10 update program. I think that it's a problem with the update routine. BTW, uninstall & reinstall doesn't work either. HMMMM

@Larry-McGee I found this comment that describes a registry modification. This is not very helpful because it talks about C++2017 but maybe there is a way to do it the same way with C++2013. Are you familiar with editing the Windows registry?

Yes I am familiar with registry editing.

I’ll try that. Thanks.