Betrifft Fotostory Deluxe 2015: Fehlermeldung nach 5 Std. beim Versuch Fotoshow zu brennen

grosi schrieb am 22.03.2015 um 15:16 Uhr

Bitte bitte wer kann mir da weiterhelfen.

Ich verzweifle, möchtge meine Fotoshow auf Blue Ray brennen und es kommt immer u. a. Fehlermeldung

Brauche bis nächsten Sonntag die Show fertig zu einem runden Geburtstag.

Hier die Fehlermeldung:

15.02.2015 14:04:34.889:   DLLAV32.DLL loaded, all entry points available
15.02.2015 14:04:34.891:   AVSDK MsgCbFunc registered
15.02.2015 14:04:34.891:   AVSDK: StatCbFunc registered
15.02.2015 14:04:34.951:   AVSDK Version 11.0.238
15.02.2015 14:04:34.952:   ------------ Reading Device Info ----------------
15.02.2015 14:04:34.952:   AVSDK: 1 device(s) found
15.02.2015 14:04:34.978:   BurnSupport: 1 device(s) found
15.02.2015 14:04:34.978:   Adapter=0  ID=1  LUN=0   D:HL-DT-ST DVDRAM GT30N Revision:1.01
15.02.2015 14:04:34.978:   BurnSupport: 1 record device(s) available
15.02.2015 14:04:34.979:   BurnSupport: D: HL-DT-ST DVDRAM GT30N Rev. 1.01
15.02.2015 14:04:34.979:   ------------ done ----------------

-------------------------- 15.02.2015 20:52:21 --------------------------

15.02.2015 20:52:21.554:   DLLAV32.DLL loaded, all entry points available
15.02.2015 20:52:21.556:   AVSDK MsgCbFunc registered
15.02.2015 20:52:21.556:   AVSDK: StatCbFunc registered
15.02.2015 20:52:21.679:   AVSDK Version 11.0.238
15.02.2015 20:52:21.679:   ------------ Reading Device Info ----------------
15.02.2015 20:52:21.680:   AVSDK: 2 device(s) found
15.02.2015 20:52:21.681:   BurnSupport: 2 device(s) found
15.02.2015 20:52:21.682:   Adapter=0  ID=1  LUN=0   D:HL-DT-ST DVDRAM GT30N Revision:1.01
15.02.2015 20:52:21.682:   Adapter=255  ID=1  LUN=0   F:TSSTcorp BDDVDW SE-506BB Revision:TS00
15.02.2015 20:52:21.683:   BurnSupport: 2 record device(s) available
15.02.2015 20:52:21.683:   BurnSupport: D: HL-DT-ST DVDRAM GT30N Rev. 1.01
15.02.2015 20:52:21.684:   BurnSupport: F: TSSTcorp BDDVDW SE-506BB Rev. TS00
15.02.2015 20:52:21.684:   ------------ done ----------------
15.02.2015 20:52:21.952:   setting no speed limit
15.02.2015 20:52:21.955:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
15.02.2015 20:52:21.982:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/01)
15.02.2015 20:52:21.982:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
15.02.2015 20:52:21.983:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
15.02.2015 20:52:54.069:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:54:48.780:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:54:52.826:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:54:59.787:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:56:16.519:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:56:18.738:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:56:18.754:   Open Project: Gardasee_2014_Original_Diashow -- bd project 2015-02-15
15.02.2015 20:56:18.754:   VideoMode: PAL   Temp Dir: C:\Users\GabyRossi\Documents\MAGIX\Fotostory 2015 Deluxe\Disc Images\
15.02.2015 20:56:18.755:   dll version 5.0.10.0
15.02.2015 20:56:18.758:   Step 1 of 4, Encodiere Film 1 ...
15.02.2015 20:57:00.750:   Step 1 done
15.02.2015 20:57:00.753:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
15.02.2015 20:57:00.754:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
15.02.2015 20:57:35.607:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:57:38.009:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:58:23.559:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:58:48.642:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:58:50.861:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
15.02.2015 20:58:50.877:   Open Project: Gardasee_2014_Original_Diashow -- bd project 2015-02-15
15.02.2015 20:58:50.877:   VideoMode: PAL   Temp Dir: C:\Users\GabyRossi\Documents\MAGIX\Fotostory 2015 Deluxe\Disc Images\
15.02.2015 20:58:50.878:   dll version 5.0.10.0
15.02.2015 20:58:59.448:   Step 1 of 4, Encodiere Film 1 ...
15.02.2015 22:49:49.413:   Step 1 done

-------------------------- 16.02.2015 17:18:31 --------------------------

16.02.2015 17:18:31.064:   DLLAV32.DLL loaded, all entry points available
16.02.2015 17:18:31.072:   AVSDK MsgCbFunc registered
16.02.2015 17:18:31.072:   AVSDK: StatCbFunc registered
16.02.2015 17:18:31.193:   AVSDK Version 11.0.238
16.02.2015 17:18:31.193:   ------------ Reading Device Info ----------------
16.02.2015 17:18:31.193:   AVSDK: 2 device(s) found
16.02.2015 17:18:31.208:   BurnSupport: 2 device(s) found
16.02.2015 17:18:31.208:   Adapter=0  ID=1  LUN=0   D:HL-DT-ST DVDRAM GT30N Revision:1.01
16.02.2015 17:18:31.209:   Adapter=255  ID=1  LUN=0   F:TSSTcorp BDDVDW SE-506BB Revision:TS00
16.02.2015 17:18:31.210:   BurnSupport: 2 record device(s) available
16.02.2015 17:18:31.210:   BurnSupport: D: HL-DT-ST DVDRAM GT30N Rev. 1.01
16.02.2015 17:18:31.210:   BurnSupport: F: TSSTcorp BDDVDW SE-506BB Rev. TS00
16.02.2015 17:18:31.211:   ------------ done ----------------
16.02.2015 17:18:31.493:   setting no speed limit
16.02.2015 17:18:31.496:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
16.02.2015 17:18:31.525:   AVSDK Message - ERROR: :Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/01)
16.02.2015 17:18:31.526:   !!! AVSDK error: BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive !!!
16.02.2015 17:18:31.527:   !!! DBK error in CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
16.02.2015 17:18:39.859:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
16.02.2015 17:20:40.739:   setting no speed limit
16.02.2015 17:20:43.679:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
16.02.2015 17:22:41.952:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
16.02.2015 17:22:44.166:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
16.02.2015 17:22:44.182:   Open Project: Gardasee_2014_Original_Diashow -- bd project 2015-02-16
16.02.2015 17:22:44.182:   VideoMode: PAL   Temp Dir: C:\Users\GabyRossi\Documents\MAGIX\Fotostory 2015 Deluxe\Disc Images\
16.02.2015 17:22:44.182:   dll version 5.0.10.0
16.02.2015 17:22:44.196:   Step 1 of 4, Encodiere Film 1 ...
16.02.2015 18:10:07.999:   Step 1 done
16.02.2015 18:10:08.001:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
16.02.2015 18:10:08.044:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
16.02.2015 18:11:01.219:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
16.02.2015 18:11:16.030:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
16.02.2015 18:11:18.293:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
16.02.2015 18:11:18.311:   Open Project: Gardasee_2014_Original_Diashow -- bd project 2015-02-16
16.02.2015 18:11:18.311:   VideoMode: PAL   Temp Dir: C:\Users\GabyRossi\Documents\MAGIX\Fotostory 2015 Deluxe\Disc Images\
16.02.2015 18:11:18.312:   dll version 5.0.10.0
16.02.2015 18:11:24.475:   Step 1 of 4, Encodiere Film 1 ...
16.02.2015 21:13:43.603:   Step 1 done
16.02.2015 21:13:43.612:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
16.02.2015 21:13:43.979:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!

-------------------------- 21.03.2015 22:24:59 --------------------------

21.03.2015 22:24:59.268:   DLLAV32.DLL loaded, all entry points available
21.03.2015 22:24:59.292:   AVSDK MsgCbFunc registered
21.03.2015 22:24:59.292:   AVSDK: StatCbFunc registered
21.03.2015 22:24:59.438:   AVSDK Version 11.0.238
21.03.2015 22:24:59.439:   ------------ Reading Device Info ----------------
21.03.2015 22:24:59.439:   AVSDK: 2 device(s) found
21.03.2015 22:24:59.440:   BurnSupport: 2 device(s) found
21.03.2015 22:24:59.440:   Adapter=0  ID=1  LUN=0   D:HL-DT-ST DVDRAM GT30N Revision:1.01
21.03.2015 22:24:59.441:   Adapter=255  ID=1  LUN=0   F:TSSTcorp BDDVDW SE-506BB Revision:TS00
21.03.2015 22:24:59.442:   BurnSupport: 2 record device(s) available
21.03.2015 22:24:59.442:   BurnSupport: D: HL-DT-ST DVDRAM GT30N Rev. 1.01
21.03.2015 22:24:59.443:   BurnSupport: F: TSSTcorp BDDVDW SE-506BB Rev. TS00
21.03.2015 22:24:59.443:   ------------ done ----------------
21.03.2015 22:24:59.859:   setting no speed limit
21.03.2015 22:24:59.862:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
21.03.2015 22:25:02.793:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
21.03.2015 22:25:13.470:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
21.03.2015 22:26:27.134:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
21.03.2015 22:26:29.385:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
21.03.2015 22:26:29.454:   Open Project: Kreuzfahrt_Costa_Mediterranea_Sept_2014 -- bd project 2015-03-21
21.03.2015 22:26:29.454:   VideoMode: PAL   Temp Dir: C:\Users\GabyRossi\Documents\MAGIX\Fotostory 2015 Deluxe\Disc Images\
21.03.2015 22:26:29.455:   dll version 5.0.10.0
21.03.2015 22:26:29.504:   Step 1 of 4, Encodiere Film 1 ...
22.03.2015 03:38:33.164:   Step 1 done
22.03.2015 03:38:33.235:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
22.03.2015 03:38:33.259:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!
22.03.2015 08:55:39.057:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
22.03.2015 08:56:03.667:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
22.03.2015 08:56:05.888:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
22.03.2015 08:56:05.904:   Open Project: Kreuzfahrt_Costa_Mediterranea_Sept_2014 -- bd project 2015-03-22
22.03.2015 08:56:05.905:   VideoMode: PAL   Temp Dir: C:\Users\GabyRossi\Documents\MAGIX\Fotostory 2015 Deluxe\Disc Images\
22.03.2015 08:56:05.905:   dll version 5.0.10.0
22.03.2015 08:56:10.306:   Step 1 of 4, Encodiere Film 1 ...
22.03.2015 08:57:22.504:   WM_DEVICECHANGE( VOLUMECHANGE ) for drive f:
22.03.2015 08:57:22.504:    DEVICE REMOVAL
22.03.2015 08:57:48.492:   WM_DEVICECHANGE( VOLUMECHANGE ) for drive f:
22.03.2015 08:57:48.493:    DEVICE ARRIVED
22.03.2015 08:57:48.856:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
22.03.2015 09:07:59.916:   Step 1 done
22.03.2015 09:07:59.920:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
22.03.2015 09:07:59.999:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
22.03.2015 09:27:00.372:   setting no speed limit
22.03.2015 09:27:03.196:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
22.03.2015 09:27:07.498:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
22.03.2015 09:27:21.144:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
22.03.2015 09:28:16.806:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
22.03.2015 09:28:19.085:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
22.03.2015 09:28:19.161:   Open Project: Kreuzfahrt_Costa_Mediterranea_Sept_2014 -- bd project 2015-03-22
22.03.2015 09:28:19.161:   VideoMode: PAL   Temp Dir: C:\Users\GabyRossi\Documents\MAGIX\Fotostory 2015 Deluxe\Disc Images\
22.03.2015 09:28:19.162:   dll version 5.0.10.0
22.03.2015 09:28:23.533:   Step 1 of 4, Encodiere Film 1 ...
22.03.2015 14:46:00.001:   Step 1 done
22.03.2015 14:46:00.074:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
22.03.2015 14:46:00.156:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!

Kommentare

geschi schrieb am 22.03.2015 um 18:34 Uhr

und immer wieder:

22.03.2015 09:07:59.920:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
22.03.2015 09:07:59.999:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!

Was machst du da????

HansRainer schrieb am 24.03.2015 um 09:34 Uhr

Habe ich leider auch schon ein paar Mal gehabt. Ich habe das die letzten Male gelöst, indem ich die Aulösung/Pixel zurückgenommen habe.

Eine Garantie gibt es leider nicht. Ich bin mit der Ausgabe der Fotostory 2015 auch am verzweifen. Ich habe noch nie so viele Probleme gehabt.

grosi schrieb am 29.03.2015 um 10:16 Uhr

Nchdem ich nun seit Tagen mit dem Support von Magix In Kontakt bin, bis heute wurde noch keine Lösung gefunden, wollte der Support sich bei mir telefonisch melden. Bin gespannt, wann das sein wird. Ebenfalls habe ich nun an die Geschäftsleitung von Magix geschrieben, da offensichtlich hier ein Softwarefehler vorliegt und keiner so recht weiterkommt. Ich ärgere mich richtig über das Programm. Hätt ich es lieber nie gekauft. Trotzdem danke an alle, die mir helfen wollten. Hoffentlich komme ich bald ans Ziel. Lg