@Bernard-Brown This can happen if your Windows user account doesn't have the privileges to save the registration data to the registry. You need to modify your account or you can try to run Samplitude as administrator (right click on the program icon).
Hi, almost always I have to renew the license when connecting ssd or some hardware. it's annoying with laptops. the internet is not everywhere. can it be solved, please?
@Josef-Koloros I think it is possible to get a P2-serial number for Samplitude Pro X from support which will work without internet access. You should contact proservice@magix.net for this. This will only be possible if you have a pro version.
@Josef-Koloros The registration is based on your hardware. If it changes Samplitudes thinks you installed it on a different system and wants to register again. With a P2-serial you can do this without internet.
But I don't know why Samplitude wants to re-register everytime you connect something. Maybe you need to start it as administrator (right click on the program icon) once so it is able to write the registration data correctly to the Windows registry.
I wanted to move The Samplitude Pro X product I purchased (registered) 11/20/2018 to my Windows 11 Laptop. I can only find the download for Pro X 8 trial version, which will not accept the serial number Magix has on file. Any help appreciated
Thanks to you both for such prompt response. The Magix.com My Products page gave me my serial number, but no download link. The Old Version /pro-audio-downloads had the first ProX, but the download link never activated a download. Eventually, I right-clicked to open the link in a new page (didn't work with "open in new tab"), and was able to activate a download that way. Thanks to you both for your help. Hopefully my registration number will work when that download finishes.
Following up, after right-clicking the very first Pro-X product, then opening as a new page, clicking the search bar once immediately activated the download of that "retail product." Four hours later, ther download was complete and my registration number was accepted. All is well and my thanks to the community members who took time to help me retrieve my older version.