Graphic card issues- Magix MEP 2015

papadewey wrote on 7/25/2015, 5:12 PM

Members,

 

I really hope someone in the forum will be able to help me.  I upgraded my video graphic card that I use on the computer with Magix Movie Edit Pro 2015 Plus.  The Magix program had been working fine with the previous card, but I needed to upgrade for other reasons.  Now I find that when I try to load a video to work on editing, and start to playback the timeline, it plays fine for about 15 seconds.  Then the screen locks up and an error message appears

Hardware Accelaration has been deactivated because incompatiable graphics card drivers or graphic hardware that does not comply with applications requirements. Make sure graphic card has most current drivers.

In additional, all the transport controls below the preview monitor disappear.

I have looked all over the internet for solutions, made sure the graphic drivers are up to date for the new card, tryed to find out if Magix has a listing of cards that are not compatiable.

I really want to continue to use Magix MEP, but I would like to be able to update the graphic card without losing one thing to gain another.

The new card is a PNY GeForce GT 730.. exact part number VCGGT7301D5L.XPB.

Please help

Papadewey

Comments

Scenestealer wrote on 7/25/2015, 6:52 PM

Hi

I think this card is below the minimum spec MEP requires in that it should have a Memory Interface Bus width of at least 256bit for GDDR3  memory version or 128bit for GDDR5 memory. The GDDR3 730 has only max 128bit and the GDDR5 has only 64bit.

Ss

Last changed by Scenestealer on 7/25/2015, 6:52 PM, changed a total of 1 times.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

papadewey wrote on 7/26/2015, 5:59 PM

SS,

 

Can you tell me where you are finding the information about the minumum spec's for MEP.  I would think the new card should have exceeded the requirements of a graphic card I currently have that was produced in 2008.  I have tryed to find the spec's for MEP , but have been unsuccessful.

JUst to  be clear from the information you wrote, That the Memory Interface Bus width of at least 256 bitfor .

I am not very technically inclined , so I am not really  sure what you mean by 256 bit for GDDR3 and 128 bit for GDDR5.

Then you stated GDDR3 730 has only max 128bit and the GDDR5 has only 64 bit.  Does the GDDR3 and GDDR 5 refer to?

The card I had before the replacement had the following spec's, and MEP 2015 ran without issue.

ATI Radeon HD 4650
Manufacturer ATI
Model Radeon HD 4650
GPU RV730
Device ID 1002-9498
Subvendor MSI (1462)
Current Performance Level Level 0
Voltage 0.900 V
Technology 55 nm
Die Size 145 mm²
Transistors 514 M
Release Date Sep 10, 2008
DirectX Support 10.1
DirectX Shader Model 4.1
OpenGL Support 3.0
GPU Clock 600.0 MHz
Temperature 51 °C
Core Voltage 0.900 V
Bios Core Clock 600.00
Bios Mem Clock 500.00
Driver version 8.773.0.0
BIOS Version 113-AC08501-100-MI
ROPs 8
Shaders 320 unified
Memory Type DDR2
Bus Width 64x2 (128 bit)
Pixel Fillrate 4.8 GPixels/s
Texture Fillrate 19.2 GTexels/s
Bandwidth 8.0 GB/s
Noise Level Moderate
Max Power Draw 48 Watts

 

I would appreicate a little simpler explaination.

 

Thanks again

 

 

Scenestealer wrote on 7/26/2015, 8:01 PM

Hi Papadewey

I can not at present direct you to the place where it is stated but it is definitely an official recommendation from Magix on their Sales or Support site. Having said that there may be cards that buck the trend  as in your older card, even though this appears to have a 128Bit interface and only GDDR2 memory. Your new card has only a 64bit bus and even though it has GDDR5 memory the bus may be just too narrow for MEP's requirements.

The memory bus is the connection between the Graphics Processing Unit (GPU) and the dedicated graphics memory on the card. This determines how much and how quickly data can be pushed backwards and forwards between the two. GDDR3 is slower so it needs a bigger bus width to move the same amount of data as newer GDDR5 memory, hence the difference in specs of 256bit and 128bit respectively to meet the minimum reqirements.

What happens if you select "Compatibility mode" or "Alternative mode1" in the Display options > Video Mode window in the MEP program settings (Y key) before starting playback?

Ss

 

Last changed by Scenestealer on 7/26/2015, 8:01 PM, changed a total of 1 times.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

papadewey wrote on 7/27/2015, 9:35 AM

Thanks for the more detailed explaination.  I pulled the new card and replaced the old one, so I could do some editing..  So give me a day or so to try plug the new card back in, and try your idea about compatibility mode or Alternate mode 1, to see if that solves the issue. If the new graphic card is the problem, maybe I need to look for a faster, or better card that meets MEP requirements rather than try to find a work around for one that does not.

I will be in touch.

Papadewey

johnebaker wrote on 7/27/2015, 3:41 PM

Hi

I agree with SS that the issue is related to the GT 730, however for a different reason - the Nvidia graphics chip based cards use CUDA whereas your old card does not.  IIRC there has been an issue with CUDA on some GT graphics cards and you have to install an older version of the drivers for the CUDA to work correctly.

However before doing anything else, what is your computer specification - in particular which processor model and speed do you have?

John EB

Last changed by johnebaker on 7/27/2015, 3:41 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

papadewey wrote on 7/28/2015, 1:00 PM

Thanks to all that responded, to this question regarding the Graphic card issue with MEP 2015, I have tryed all the solutions that have been suggested, and they all fail to solve the problem.  I will be sending the 730 back, and will use the video card that has been working all along.  I hate to throw in the towel, but some times you just have to cut your loses.

Papadewey

Scenestealer wrote on 7/28/2015, 6:51 PM

Hi Papadewey

I think this is pragmatic. I would choose a higher spec card in future if I was you, although I can not totally guarantee the problems are being caused by limitations I mentioned.

John EB

Cuda is not used when MEP is previewing the timeline to my knowledge, only for Hardware Export rendering with the Mainconcept encoder. Also it is not the drivers but the Firmware used in the Graphics chips from Nvidia Geforce 6xxx Series on, that would not work with the Cuda encoding, because Mainconcept would not supply a suitable SDK to Magix to suit the newer firmware. since then Magix have given up on Cuda export rendering.

Peter

 

Last changed by Scenestealer on 7/28/2015, 6:51 PM, changed a total of 1 times.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

johnebaker wrote on 7/29/2015, 2:12 AM

Hi

@ Peter

Thanks for the information - from what you say it looks like the old problem from 4 - 5 years ago when there was an issue with different GPU architectures of particular models of graphics cards  has not gone away.

John EB

 

Last changed by johnebaker on 7/29/2015, 2:12 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.