What do I have to do to open and play the video on this listing?

I have installed the newest Flash player and have most current codecs for Windows Media palyer.

Nothing happens when I click on open video !

Sadly, I feel that the whole process of having to install and activate the MPEG codecs is a waste of money, time and effort as the cost of the codecs is minimal they should be built into the price of the product - as they are in most software that produces video output.

There are so many additional problems involved with the installation and activation of the codecs as is obvious from the kinds of comments that appear in the Magix fora and in online reviews and discussions on other websites.

In my own case I have been unable to export any videos in MPEG-4 format and am still without answers whether this problem will ever be resolved.

I think that this whole issue could have been so easily avoided if the codecs were pre-installed or built-in -- or even if there was a separate version of the product that included them as standard in the first place.

Is this unreasonable ?

.

I couldn't agree more....... just bought MEP 2020.... cannot render a file in Mp4 to save my life. Tried EVERYTHING! The cost of the codec was minimal - less than $5.00, why, why ,why is it not included in the product and made sure it works before sale.

Magix Pro X12 Media pool icons all red and cant move to timeline files are marked MTS or MOV

any workround

code is not working

Could you contact on Removed by Moderator

Hi @barbara-b,

Please contact our customer service in order to get the codecs activated. Their email address is infoservice@magix.net.

Best wishes,
MAGIX Team

@barbara-b

Hello, welcome

I have removed your contact number as this is a public user to user forum.

Make sure to contact infoservice@magix.net without the full stop at the end of net

Stephen

Forum Moderator